In this episode of Captive Conversations, host Adam Forman sits down with Catherine Gwynne, Founder of 2G Design & Build, to discuss what it really takes to create restaurants that people remember.
Catherine shares her journey into hospitality design and explains why the most successful venues are built around the guest experience from the very beginning. From layout and atmosphere to operational flow, the conversation explores how thoughtful design decisions can influence everything from how teams work to how guests feel the moment they walk through the door.
The discussion covers:
- Catherine’s route into hospitality design and launching 2G Design & Build
- Why guest experience should shape every design decision
- How design impacts operational efficiency behind the scenes
- The balance between creativity, practicality and commercial performance
- What restaurant operators should consider before committing to a new space
Drawing on years of experience designing and delivering hospitality projects, Catherine shares practical insights into how great venues come together and why the best restaurants are designed to work just as well operationally as they do visually.
For operators, developers and hospitality leaders, this episode offers a behind-the-scenes look at how design can shape the success of a restaurant long before the doors open.
🎧 Listen to the full episode below.
